Claim Your Medical Costs
with Travel Insurance in Bali
Don't let medical bills ruin your Bali trip. Thrive Med Assist provides all official documentation needed to successfully claim your expenses — fully reimbursable by most travel insurance policies.
Services Typically Covered by Travel Insurance
Most comprehensive travel insurance policies include medical coverage for emergency and non-emergency care abroad.
Doctor Consultations
General practitioner visits for illness, injury, or emergency assessment are covered under most medical expense policies.
IV Therapy & Treatment
IV drip therapy for Bali Belly, dehydration, Dengue, and hangover treatment is typically covered when medically prescribed.
Diagnostic Tests
Rapid Dengue tests, blood work, urinalysis, and other diagnostic procedures are generally reimbursable.
Prescription Medications
Medications prescribed by our doctors and administered during treatment are included in our invoices for claim purposes.
Emergency Callout
24/7 emergency home visit fees are typically covered under the "emergency medical expenses" section of your policy.
Hospital Referrals
If we coordinate your hospital admission, our referral letter and assessment report support your inpatient claim.
How to Claim Your Medical Expenses
Contact Thrive Med Assist
WhatsApp or call us immediately. Tell us your symptoms and insurance provider so we can tailor your documentation accordingly.
Receive Treatment at Your Villa
Our doctor or nurse arrives and provides full medical care at your location. No hospital visit required.
Get Your Official Documents
We provide: (1) Official Medical Report with diagnosis and ICD-10 code, (2) Itemized Invoice with all charges, (3) Prescription record. All in English.
Call Your Insurance Hotline
Contact your travel insurer's 24-hour emergency assistance number and notify them of your medical treatment.
Submit Your Claim
Upload our documents via your insurer's app or email claims portal. Most insurers process reimbursements within 5–14 business days.
Documents We Provide for Your Claim
All documents are issued in English and formatted to international insurance standards.
Official Medical Report
- Patient name and details
- Date, time, and location of treatment
- Chief complaint and medical history
- Clinical diagnosis with ICD-10 code
- Vital signs and examination findings
- Treatment provided and medications given
- Doctor's signature and medical stamp
Itemized Invoice
- Company letterhead and tax invoice number
- Itemized list of all services rendered
- Itemized medications and supplies
- Unit prices and totals in IDR and USD
- Company registration number (NPWP)
- Authorized signature
- Delivery via email within 24 hours
Major Travel Insurance Providers
Our documentation is accepted by all major international travel insurers. This is not an exhaustive list.
Always check your specific policy for coverage limits and exclusions before traveling.
Travel Insurance & Medical Claims — FAQ
Yes. Most comprehensive travel insurance policies cover emergency and non-emergency medical consultations, including doctor home visits, when treatment is medically necessary. We provide an official medical report and itemized invoice to support your claim.
IV therapy for medically indicated conditions (Bali Belly, dehydration, Dengue, fever) is typically covered when prescribed by a licensed doctor. Our medical report specifies the clinical diagnosis and necessity of treatment. Elective wellness IV drips may not be covered — check your policy for "elective treatment" exclusions.
Typically: (1) Official Medical Report with ICD-10 diagnosis code, (2) Itemized Invoice, (3) Proof of payment/receipt, (4) Your passport copy, (5) Travel insurance policy details. We provide all medical documents. Ask us for a PDF copy via email within 24 hours of treatment.
Most international travel insurers process claims within 5–14 business days after receiving complete documentation. Some policies offer direct billing (cashless) if arranged before treatment — contact your insurer in advance if possible. We support cashless claims on request.
Cashless arrangements require pre-authorization from your insurance provider. Contact your insurer's 24-hour assistance line before or immediately after booking our service. We can provide a cost estimate and treatment plan to facilitate the approval process. Please note this may delay treatment dispatch.
Get Treated Now — We Handle the Paperwork
Focus on recovery. We'll provide everything your insurance company needs for a successful claim.
Official medical report provided for every treatment